This policy explains the what, how, and why of the information we collect when you visit one of our websites, or when you use our Service. It also explains the specific ways we use and disclose that information.
Your privacy really matters. At TE, we have a few fundamental principles:
Theme Editor (“TE” or the “Service”) is both a WordPress plugin and a website aimed at helping developers create beautiful website’s for their clients. TE is owned and operated by Tru IT Solutions (“Tru,” “we,” or “us”). TE has employees, independent contractors, and representatives (“our Team”). As a customer of the Service or a representative of an entity that’s a customer of the Service, you’re a “Member” according to this agreement (or “you”).
If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, you are more than welcome to contact us at
We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.
We collect information in two ways: if and when you provide information to us (such as purchasing an TE license or registering an account on our support forum) and automatically through operating our services (such as activating an TE license on your website). Let’s go over the information that we collect.
We collect information that you provide to us. The amount and type of information depends on the context and how we use the information.
Here are some examples:
Basic Account Information: We ask for basic information from you in order to set up your account.
Transaction and Billing Information: If you buy something from us, you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.
Communications with Us: You may also provide us information when you contact us, communicate with our support team, or post a comment on our blog.
We also collect some information automatically:
Usage Information: We collect information about your usage of our Services. For example, we collect information to authenticate a license activation and provide plugin updates. We use this information to provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
License Activation Information: When you enter and activate a license within your WordPress website, we collect information to authenticate and provide software updates for that website. This information includes the license key, TE version, WordPress version, website name, website URL, website language and timezone.
Log Information: Like most website operators, we collect information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.
We use information about you as mentioned above and as follows:
We do not sell our users’ private personal information.
We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
Information that you choose to make public is–you guessed it–disclosed publicly. That means, of course, that information like your public profile and comments are all available to others. Public information may also be indexed by search engines or used by third parties. Please keep all of this in mind when deciding what you would like to share.
If a security breach causes an unauthorized intrusion into our system that affects you in any way, then TE will notify you as soon as possible and later report the action we took in response.
We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.
Our payment processing vendors (Stripe and PayPal) uses security measures to protect your information both during the transaction and after it is complete. If you have any questions about the security of your Personal Information, you may contact us at
We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. We will retain your information for as long as your account is active or as long as needed to provide you with our Services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.
We will give an individual access to any Personal Information we hold about them within 30 days of any request for that information. Individuals may request to access, correct, amend or delete information we hold about them by contact us at
Unless it is prohibited by law, we will remove any Personal Information about an individual from our servers at your request. There is no charge for an individual to access or update their Personal Information.
You have several choices available when it comes to information about you:
Nice work! You’ve reached the end. Thanks for taking the time to learn about TE’s policies.
Updated July 22, 2018